COVID-19 Response

Updated Nov. 12, 2020

If you need help, call (708) 354-0858

Our emergency response to COVID-19 is entering a new phase, as the state gradually opens.

Throughout the crisis, we followed the best practices for mitigating the spread of the disease among the high-risk homeless people we serve, in the communities where they live, and among our staff, volunteers and donors. We are overwhelmed by the goodwill and generosity of new and old friends, who support our mission to help the most vulnerable members of our communities through housing and supportive services.

We continue to work with people in need on a case-by-case basis to find the best solutions for their situation. From mid-March through the end of July, BEDS delivered 12,506 nights of emergency shelter to 234 clients and provided 37,518 meals. BEDS successfully prevented any COVID-19 infections among congregate shelter guests and BEDS staff by strictly adhering to CDC guidelines.

Since the shelter-in-place order was issued on March 20, BEDS and other members of the Alliance to End Homelessness in Suburban Cook County have provided 113,000 nights of emergency shelter for more than 1,200 individuals experiencing homelessness and secured rooms in local hotels for those with nowhere safe to stay. Some of the 1,200 came from homeless shelters, while others were pushed into homelessness due to the impact of COVID-19.

Members of the Alliance have been working tirelessly since the beginning of the pandemic to provide emergency housing in hotels, assist families unable to pay their rent, and help people find safe and affordable places to call home. The solution to homelessness is housing, and the Alliance and its members are mobilizing to move hundreds of people out of homelessness and into their own homes. Despite our best efforts, suburban Cook County needs more resources to meet the needs of a growing number of households who are homeless or at risk of homelessness. We need additional support from the community and all levels of government to respond to this crisis. Click here to read more.


Daytime Support Centers

  • Our Ogden Avenue and Worth Daytime Support Centers remain closed.
  • The Ogden Avenue Front Desk and our professional staff are still available 24/7 at (708) 354-0858.
  • Pillars Community Health provides a COVID-19 Coping Help Line at (708) 995-3898.


Shelter Operations

  • People who need shelter must call (708) 354-0858.
  • BEDS Plus Care will place newly homeless individuals and families in motel rooms on a case-by-case basis until they can be tested for COVID-19 infection and assessed for program services. Space is limited.
  • Pillars Community Health is supplying screening and testing for sheltered and housed clients.
  • Sheltered motel clients receive daily delivery of freshly prepared meals, wellness checks by program staff, access to telehealth mental health services, and other supplies they need.


Coordinated Street Outreach

  • BEDS is expanding our street outreach program in anticipation of the growing need within Suburban Cook County.
  • The agency working with community-based organizations, places of worship, police departments and visiting known locations where homeless congregate to reach out to those who are unsheltered and bring them into care.
  • If you see someone who is living on the street, call BEDS Plus at (708) 354-0858. We can help.


Homelessness Prevention and Supportive Housing

  • As the freeze on evictions and increases in unemployment benefits come to an end, BEDS anticipates increases in requests for Prevention assistance.
  • More information on how to access Prevention services can be found here.



  • BEDS commitment to housing remains a top priority throughout our COVID-19 emergency response.
  • We have moved 18 shelter clients into area apartments to date, with more in the queue.
  • More information on how to access Housing services is available here.



While our frontline staff and remaining volunteers risk their health to continue operations, you can help the vulnerable individuals and families they serve. Click here to read a blog post from BEDS Executive Director Tina Rounds on our COVID-19 response.

  • CLICK HERE to donate to our COVID-19 response efforts
  • CLICK HERE to donate the goods most needed today


Volunteer opportunities are limited to helping prepare and deliver meals for the time being.  Please contact for more information.



The BEDS Plus emergency response to COVID-19 continues to require flexibility to meet evolving needs. Our community has shown abiding support for these efforts.
Our gratitude truly knows no bounds.

We need your support!

Monetary donations can be made here.  Contributions of goods can be made through our Amazon Wish List.  We need microwavable, packaged meals, cereal, and powdered milk for shelter clients who are staying in motels. You can sign up for the BEDS Meal Train by clicking here.

BEDS cannot accept drop-off prepared meal donations. Please contact or (708) 354-0858 before donating food.


Pillars Community Health COVID Coping Help Line for those struggling with anxiety-related responses: (708) 995-3898, available Monday-Friday 9 a.m. to 7 p.m.

Pillars Community Health COVID Medical Line for those with symptoms of the virus: (708) 995-3529, available Monday-Friday 9 a.m. to 3 p.m.


COVID-19 Test Sites

If you are a person making a low income and experiencing COVID-19-like symptoms, you can still find help and hope. Our partners may be able to test you and, if you need treatment, help to find it. Check their websites or call for requirements.

  • Amita Health, Hinsdale, La Grange and Bolingbrook. Screening required. Call (855) 692-6482.
  • Aunt Martha’s Harvey Health Outreach Center, 15420 Dixie Highway, Harvey. By appointment only. Call (708) 518-3356.
  • DuPage County site, Route 83 and County Line Road, Burr Ridge. Pre-screening is required. Call (630) 655-8032 for more information.
  • Family Christian Health Center, 31 W. 155th St., Harvey. Monday through Friday, 10 a.m. to noon. Appointment required.
  • National Guard/Illinois Department of Public Health, near Harlem and Irving Park on Forest Preserve Drive. No appointment or registration necessary. Open daily 10 a.m. to 3 p.m.
  • Pillars Community Health, La Grange. Testing available to anyone who needs it on a first-come, first-served basis. Appointment required. Tuesdays and Saturdays, 8:30 a.m. to noon, or Thursdays, 12:30 p.m. to 5 p.m. Those who do not have insurance should call (708) 745-5277 to discuss options.
  • IDPH Markham drive-thru site, 3824 W. 159th Place, Markham. No appointment or registration necessary. Open 8 a.m. to 4 p.m.
  • UChicago Medicine Ingalls Memorial Hospital, 1 Ingalls Dr., Harvey. Monday through Friday, 8 a.m. to 3:30 p.m. Appointment required. Call (708) 915-2683.
  • Walmart, 2424 West Jefferson, Joliet. Testing offered Sunday through Saturday, 9 a.m. to 12:30 p.m. and 1 p.m. to 4 p.m.

To locate other testing sites in Illinois, click here.

Follow Us on Social Media for the Latest


Read the latest news coverage on how BEDS is responding to the COVID-19 pandemic. Click here.

Our professional case managers are meeting with all Supportive Housing and La Grange Area Transitional Housing clients to share information about the coronavirus and verify that they have essential supplies, including medications. If they develop symptoms, we are instructing them to avoid emergency rooms and call their doctors.