COVID-19 Response

Updated May 11, 2020

If you need help, call (708) 354-0858

We are helping about 250 of our most vulnerable clients through the COVID-19 pandemic. They included veterans; domestic violence survivors; and people with chronic health conditions, behavioral health conditions, and/or disabilities. The ongoing pandemic puts our clients at increased risk and will lead to more people experiencing homeless from reduced work hours and layoffs.

We are working diligently to ensure the health and safety of our clients, staff, volunteers, and communities. As you’ll see below, we are closely following  Centers for Disease Control,  Department of Housing and Urban Development, and Illinois Department of Public Health homeless service agency recommendations.

Currently, we are working with people in need on a case-by-case basis to find the best solutions.  While our own resources are limited, we are working with partners across the region on a coordinated response to homelessness in the Cook County Suburbs.  We will keep you informed of developments.


Daytime Support Centers

  • Our Ogden Avenue and Worth Daytime Support Centers are closed; however, the Ogden Avenue Front Desk and our professional staff remain available 24/7 at (708) 354-0858.
  • Pillars Community Health provides a COVID-19 Coping Help Line at (708) 995-3898.


Shelter Operations

  • We have placed vulnerable shelter clients in temporary housing and asked shelter volunteers to remain home. To date, we have served more than 120 people in motels and continue to take referrals on a case-by-case basis.
  • We have diverted other shelter clients into arrangements with family and friends and provided assistance for food, transportation, and rent.
  • We are operating consolidated shelters in Brookfield and Oak Lawn with about 30 clients each to allow social distancing. The shelter locations, staffed by BEDS Plus staff and a few volunteers, are on strict lockdown for clients.
  • We have launched a screening process that will allow us to accept a limited number of newly homeless clients on a case-by-case basis. We are working with Pillars Community Health to screen our current shelter clients, screen any new arrivals and monitor any symptomatic motel clients.
  • None of our shelter clients or staff have contracted the virus to date, thanks to our faithful application of Illinois Department of Human Services and other recommendations from the very outset as well as our cooperative partnership with Pillars Community Health, which has been an important part of our response.
  • Marie Newman, Illinois 3rd Congressional District candidate, recently stopped by our newly opened consolidated shelter in Oak Lawn to get an in-person look at our operations. Click here to watch a brief video of her tour and conversation with BEDS Executive Director Tina Rounds.


Homelessness Prevention and Supportive Housing

  • Our case managers regularly visit housed clients with essential information, food, medication, and other supplies. We immediately refer anyone with a fever, cough, or other symptoms to medical care.
  • We are working diligently to house a record number of clients who are currently homeless. Five individuals and two families recently moved from shelter to housing since our emergency response to COVID-19 rolled out on March 16. Our efforts continue to move clients into housing as soon as possible through our internal resources and the COC Coordinated Entry path.



Temporary housing and other costs from the coronavirus pandemic have strained our resources. Our response is fast approaching $300,000 through the end of May. While our frontline staff and remaining volunteers risk their health to continue operations, you can help the vulnerable individuals and families they serve.

  • CLICK HERE to donate to our COVID-19 response efforts
    $25: one hour of volunteer time; $75: overnight housing; $100: shelter meal


  • CLICK HERE to directly provide shelf-stable meals and other essentials


Volunteer opportunities are presently limited to help preparing and delivering meals.  We need volunteers for when shelter reopens.  Please contact for more information.




The COVID-19 pandemic is a rapidly evolving situation. BEDS will keep our clients, staff, volunteers and communities in which we operate updated as information and needs change.

We need your support!

Monetary donations can be made here.  Contributions of goods can be made through our Amazon Wish List.  We need microwavable, packaged meals, cereal, and powdered milk for shelter clients who are staying in motels. You can sign up for the BEDS Meal Train by clicking here.

BEDS cannot accept drop-off food donations. Please contact or (708) 354-0858 before donating food.


Pillars Community Health COVID Coping Help Line for those struggling with anxiety-related responses: (708) 995-3898, available Monday-Friday 9 a.m. to 7 p.m.

Pillars Community Health COVID Medical Line for those with symptoms of the virus: (708) 995-3529, available Monday-Friday 9 a.m. to 3 p.m.


COVID-19 Test Sites

If you are a person making a low income and experiencing COVID-19-like symptoms, you can still find help and hope. Our partners may be able to test you and, if you need treatment, help to find it. Check their websites or call for requirements.

  • Amita Health, Hinsdale, La Grange and Bolingbrook. Screening required. Call (855) 692-6482.
  • Aunt Martha’s Harvey Health Outreach Center, 15420 Dixie Highway, Harvey. By appointment only. Call (708) 518-3356.
  • DuPage County site, Route 83 and County Line Road, Burr Ridge. Pre-screening is required. Call (630) 655-8032 for more information.
  • Family Christian Health Center, 31 W. 155th St., Harvey. Monday through Friday, 10 a.m. to noon. Appointment required.
  • National Guard/Illinois Department of Public Health, near Harlem and Irving Park on Forest Preserve Drive. No appointment or registration necessary. Open daily 10 a.m. to 3 p.m.
  • Pillars Community Health, La Grange. Testing available to anyone who needs it on a first-come, first-served basis. Appointment required. Tuesdays and Saturdays, 8:30 a.m. to noon, or Thursdays, 12:30 p.m. to 5 p.m. Those who do not have insurance should call (708) 745-5277 to discuss options.
  • IDPH Markham drive-thru site, 3824 W. 159th Place, Markham. No appointment or registration necessary. Open 8 a.m. to 4 p.m.
  • UChicago Medicine Ingalls Memorial Hospital, 1 Ingalls Dr., Harvey. Monday through Friday, 8 a.m. to 3:30 p.m. Appointment required. Call (708) 915-2683.
  • Walmart, 2424 West Jefferson, Joliet. Testing offered Sunday through Saturday, 9 a.m. to 12:30 p.m. and 1 p.m. to 4 p.m.

To locate other testing sites in Illinois, click here.

Follow Us on Social Media for the Latest


Read the latest news coverage on how BEDS is responding to the COVID-19 pandemic. Click here.

Our professional case managers are meeting with all Supportive Housing and La Grange Area Transitional Housing clients to share information about the coronavirus and verify that they have essential supplies, including medications. If they develop symptoms, we are instructing them to avoid emergency rooms and call their doctors.